STORE POLICY
Return and Refund Policy
You are entitled to cancel Your Order within 7 days subject to approval at our discretion.
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. Refunds are via the same payment method originally used.
In order for the Goods to be eligible for a return, please make sure that:
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The Goods were purchased in the last 7 days
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The Goods are in the original packaging
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The Goods have not been used or unsealed.
Shipping & Tax Policy
Shipping
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Products are to be delivered within 45 days maximum or shipping fees will be refunded in full.
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Shipment processing time
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All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
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If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Returns Details
You are responsible for the cost and risk of returning the Goods to Us.
You should send the Goods at the following address:
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300 Hoe Lane
London
EN1 4JW
United Kingdom
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We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.